Sports CRM Specialist
We usually respond within three days
Our Priority
Here at Rootz, we believe in a flexible working environment, with a hybrid approach where a mix between working from the office and remote working is possible. Our team consists of industry experts that focus on automation, allowing our people to target their attention on creative energies to push the boundaries of what an iGaming brand can be. Whilst having our own inhouse Rootz platform, we focus more on our most important resource, which is our customers.
Our Culture and Benefits
What matters in Rootz are our values. We create value through accessible collaboration, eliminating barriers, and most of all we really trust and believe in our people! We are a diverse and multi-cultural team consisting of various nationalities based mostly between Malta and Finland. We look forward to recruit more qualified applicants coming from different backgrounds and experiences. Private health insurance, team building events, wellness, professional development benefits as well competitive salaries are just a few examples of the benefits we offer!
The Ideal Candidate
We are looking for a sports-enthusiast, data-driven and innovative individual to join our CRM team as a Sports CRM Specialist!
What you will be doing:
- Work closely with the CRM team to execute all sportsbook campaigns.
- Create data-driven and localised CRM strategies for Sportsbook.
- Implement, revamp and own the Sportsbook lifecycle and customer journeys.
- Report indirectly to the Head of Sportsbook, ensuring strong vertical growth.
- Take ownership of Sportsbook retention figures.
- Enable effective budget management and allocation, forecasting campaign metrics like engagement, cost, ROI, and other key performance indicators for precise evaluation and optimization of campaigns.
- Work in collaboration with the Sportsbook department, country managers and other stakeholders.
- Continuously update the team's knowledge of industry trends, regulatory changes, competitor strategies, and CRM best practices to maintain a competitive edge.
Skills and Experience required:
- Previous experience with CRM tools and Sports campaign.
- Sports betting knowledge, campaign planning, campaign executor, analytical skills and iGaming experience.
- Finnish language is an advantage.
Start Date: As soon as we find a match!
- Department
- Marketing
- Role
- Sports CRM Specialist
- Locations
- Malta
- Employment type
- Full-time
Our benefits
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Rootz workouts 🚴
To push our team members further and encourage them on their health journey, we've launched a brand new initiative - Rootz Workouts.
We allow our team to train using three hours out of the 40-hour work week. Not only will this help with their personal health and fitness goals, but it'll help the mind to be more focused, leading to increased work performance and productivity. -
Fitness Allowance 🏋️
In addition to Rootz workouts, we offer a yearly fitness allowance to our employees.
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Professional Development Allowance 📚
The professional development contribution can be used for any type of courses that will benefit your professional development.
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Healthy Minds 🧠
In cooperation with Richmond Foundation in Malta, Rootz offers free counselling sessions to all employees.
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Private Health Insurance 🩺
All our employees are covered by a private health insurance.
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Refer a friend 🧑💻
Let's recruit together to find your next colleague! 🤩 Our employees are eligible in receiving a referral bonus.
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Team building events 🙌
We love getting together. Both team and company wide team building events are organized multiple times a year.
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Dog friendly office 🐶
Our furry friends are also welcome at Rootz offices!
Our culture
Our fundamental belief is that of employing genuine people that are able to collaborate efficiently with other teams, striving towards a common goal, celebrating differences, eliminating barriers, valuing ideas with respect and most importantly building trust with the rest of their colleagues!
About Rootz
Rootz was formed in 2018 with an all-star crew of experienced iGaming professionals. With a heavy focus on innovative and efficient programming, lean but powerful graphics, and rich content, Rootz has built a platform that delivers the very best in online gaming management.
Rootz is built on a philosophy of quality over quantity. Where iGaming operations of the past have thrown personnel at every obstacle, Rootz employs automation to eliminate company redundancies. Staying lean and mission-focused, Rootz has opted to tackle iGaming with the most competent professionals, state-of-the-art systems and programming, and a keen focus on the trends and challenges of the future.
Sports CRM Specialist
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